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Member Service Associate; Teller

Job in Saratoga, Santa Clara County, California, 95071, USA
Listing for: Star One Credit Union
Full Time position
Listed on 2026-01-12
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 46400 - 63950 USD Yearly USD 46400.00 63950.00 YEAR
Job Description & How to Apply Below
Position: Member Service Associate (Teller)

Member Service Associate (Teller)

Star One Credit Union

About the Role

Support daily member transactions, maintain accurate cash drawer, & cross‑sell credit union products.

Job Scope & Duties
  • Perform member transactions: deposits, withdrawals, loan payments, cash advances, bond redemptions, gift card purchases, sub‑account openings & closings.
  • Accurately maintain, safeguard, & balance cash drawer & negotiable instruments.
  • Answer member inquiries on products, services, fees, & promotions.
  • Prepare daily branch opening/closing, stop‑payment requests, CTRs, password updates, & wire requests.
  • Cross‑sell appropriate credit union products to meet member needs.
  • Assist other branches & departments as needed.
Experience /

Minimum Education Requirements
  • One year of cash handling experience.
  • Six months of teller experience at a credit union or financial institution preferred.
  • High school diploma or equivalent.
Knowledge / Skills / Abilities
  • Excellent written & verbal communication skills.
  • Proficiency with technology (computers, iPads, mobile phones, tablets) & Microsoft Office.
  • Ability to learn & retain banking regulatory information.
  • Strong team player & ability to work in a fast‑paced environment.
  • Must have good credit.
Hours

Monday–Thursday 8:45 a.m.–5:30 p.m.;
Friday 8:45 a.m.–6:30 p.m.; rotating Saturdays 8:30 a.m.–2:45 p.m. (one day off during the week).

Salary & Compensation

$46,400 – $63,950 base pay. Compensation based on qualifications.

Benefits
  • 401(k) with match & profit sharing
  • Annual wellness benefit
  • Education assistance
  • Employee loan discounts
  • Medical, dental & vision (effective date of hire)
  • Paid holidays & time off program
  • Staff incentive variable pay (bonus)
Equal Opportunity

We are a proud Equal Opportunity/AAP Employer. M/F/Vet/Disabled.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Banking

Location

Apply BELOW

Position Requirements
10+ Years work experience
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