Branch Assistant

Division:  Cultural Services
Job Status:  Casual
Number of Positions:  1
Hours of Work:  As scheduled
Wage Rate:  $25.11 - $27.66 per hour
Posting Date:  Monday, October 5, 2026
Closing Date:  Monday, October 12, 2026

About Us
The County of Lambton is located in Southwestern Ontario, nestled along Lake Huron and the St. Clair River, next to the state of Michigan and is home to a diverse and welcoming population of approximately 128,000 residents.

The Corporation of the County of Lambton is one of the area’s largest employers with approximately 1,300 employees. The County’s seven divisions deliver hundreds of services and programs to our residents, such as emergency medical services, provincial offences court, three long-term care homes, 25 library branches, three museums, an art gallery, archives, public works, public health services, social services, planning and building services.

We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with our municipal and community partners.

About the Role
As a member of the Lambton County Library system, the Branch Assistant is responsible for providing front line customer service to visitors of Lambton County Library. In addition to promoting a welcoming and inviting library environment, the Branch Assistant will provide a wide variety of circulation duties, conduct necessary administrative duties, and provide information services, reference and referral service as well as readers' advisory services.

The Branch Assistant is responsible for delivering a library service that meets the strategic direction set forth by senior management and Lambton County Council.

Job Duties & Responsibilities
Circulation Duties

Assist patrons to obtain all types of materials such as books, videos, audio books, and to access computers following established policies and procedures

Issue new and replacement library cards to patrons

Provide new patrons with orientation and tours of library and answer all questions/concerns

Place library materials on hold for patrons; contact patrons when items are available when necessary

Send library materials to other branches as needed

Check material in and out; shelve returned materials

Readers' Advisory/Reference Work

Advise patrons in the selection and location of requested material/information

Assist with wide range of research queries

Respond to general inquiries and address patron questions regarding use of computer, Internet and other programmes

Programming Duties

Deliver programming as directed by Lambton County Library, which may include organizing the dates, times, registration, and other required planning

Promote reading and lifelong learning in the community through established programs such as story hour, summer reading challenge, book clubs

Administrative Duties

Perform photocopying, mail sorting and distribution

Balance petty cash and submit revenue from fines and fees

Record and distribute circulation, programming statistics

Order supplies from Library Headquarters as needed

Maintain necessary corporate files in accordance with the County of Lambton's Records Retention By-law

Customer Service / Communication Responsibilities

Represent the library effectively in the community

Interact pleasantly and courteously with the public, community partners and staff, promoting a harmonious workplace

Provide instructions or assistance to the public in the use of new technologies and / or electronic platforms

Other Job Tasks / Responsibilities

Ensure the effective use of the Integrated Library System (ILS)

Develop an understanding of electronic platforms and resources that can be used by patrons to enhance their library…