Customs Analyst

With more than six decades of experience, Cole International has grown to become one of the most trusted names in logistics and customs brokerage across North America. Our success is rooted in a people-first philosophy and an unwavering commitment to helping businesses thrive in a complex global trade environment. Guided by our mission to deliver creative logistics solutions through personalized service, we empower our team to contribute meaningfully—because at Cole, people make the difference.
Why You'll Love This Role  In this in-office position, you’ll be a vital part of the customs brokerage process—ensuring accuracy, compliance, and outstanding service behind the scenes. If you have a sharp eye for detail and enjoy organizing data in a fast-paced environment, you’ll find purpose and growth here. This role is your opportunity to join a supportive team where your work directly impacts client success and our commitment to service excellence.

This role is runs from Monday to Friday, from 4:00 pm to 12:00 am.

What We Offer   Salary: $39,000 to $42,000
Supportive team environment that values collaboration
Opportunities for training and growth within the organization
Work that contributes to the broader mission of streamlining trade and simplifying logistics for businesses
Comprehensive benefits package including health, dental, and retirement options
Competitive compensation with performance recognition
What You'll Do   Accurately enter and transpose invoice and shipment data into internal systems
Monitor internal communications and respond to incoming requests in a timely manner
Track down missing documents and ensure complete files
Generate accurate billing and invoicing for customs entries
Back up reception duties and assist clients when needed
Support the customs analyst team with data-driven insights and documentation handling
Collaborate closely with colleagues to uphold our service standards
Perform other administrative tasks as assigned
What You'll Bring   High school diploma or GED, or an equivalent mix of education and experience
Typing speed of at least 40 WPM with a strong accuracy rate
Proficiency with Microsoft Office (Excel, Outlook, Word)
Strong attention to detail and ability to follow written, verbal, and visual instructions
Excellent time management and organizational skills
Professional and friendly communication style, both verbal and written
Ability to multitask and remain adaptable in a fast-paced environment
Self-motivated with the ability to work independently
Join Our Team  At Cole International, your contribution matters. You’ll be part of a community that takes pride in its work, believes in doing the right thing, and is driven to improve every day. If you're looking to be part of a company that values people and service above all, we’d love to meet you.