Bilingual Client Relations Coordinator

Location: Petrolia

Strengthen client relations as a Bilingual Client Relations Coordinator. Use your expertise in French and English to support both clients and business partners effectively.

This position is ideal for candidates with a post-secondary diploma and substantial customer service experience. You’ll work directly with business partners to evaluate eligibility and facilitate transactions, ensuring accuracy and compliance in all actions taken. Strong knowledge of Microsoft Office and experience within financial sectors will greatly enhance your performance in this role.

Key Responsibilities:

• Evaluate and verify client eligibility for products

• Provide timely assistance via multiple channels

• Collaborate on exceptions and policy transfers

• Maintain regulatory compliance and reporting

• Collect and process necessary documentation

Requirements:

• Post-secondary education in relevant fields

• 3+ years in customer service or technical support

• Minimum 2 years in dealership or insurance environment

• Intermediate Microsoft Office skills

• Fluent in French and English, written and verbal

Leverage your bilingual capabilities to foster positive relationships and drive operational excellence in a growing environment.
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