Eligibility Administrator at Alberta Blue Cross

Location: Petrolia

Enhance member experiences as an Eligibility Administrator at Alberta Blue Cross®. This full-time remote role focuses on group member administration and ensuring precise enrolment processes for clients.

In this position, you will handle enrolments efficiently while maintaining accurate records for existing members. With a commitment to customer service, you will resolve inquiries and discrepancies, collaborating with colleagues to support operational success. Your proactive approach will contribute to a positive and collaborative team culture.

Key Responsibilities:

• Ensure high accuracy in group enrolments

• Provide exceptional service to clients

• Research and address enrolment issues promptly

• Collaborate with other administrators when needed

• Identify process enhancements to meet client needs

Requirements:

• Experience managing relationships with stakeholders

• Capable of working under pressure

• Strong communication and relational skills

• Organized with problem-solving capabilities

• Experience in Microsoft Office is a plus

Leverage your customer service and organizational skills to create impactful experiences at Alberta Blue Cross®.
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