Service Advisor Ford Lincoln

Position: Service Advisor Needed Ford Lincoln
Step into the role of Service Advisor at Sarnia Ford Lincoln and enhance customer satisfaction in a busy dealership. Your focus on exceptional service will facilitate trust and long-lasting relationships.

At Sarnia Ford Lincoln, we value customer-oriented professionals with a minimum of two years' experience in an OEM dealership. In this role, you will manage the service cycle from vehicle drop-off to delivery, ensure transparent communication of service specifics, and work in tandem with technicians to meet customer needs effectively.

Key Responsibilities:

• Provide a customer-first approach throughout the service experience

• Accurately manage repair orders and follow-ups

• Explain service details with clarity and confidence

• Maintain strong communication with customers to ensure satisfaction

• Collaborate with internal departments to facilitate efficient service

Requirements:

• At least 2 years of Service Advisor experience in an OEM environment

• Excellent customer service and relationship skills

• Strong organizational and multitasking abilities

• Professional communication style and interpersonal skills

• Familiarity with dealership management systems, PBS experience is a plus

Bring your expertise and dedication to Sarnia Ford Lincoln, nurturing customer relations and contributing to our success.
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