Customer-Focused Member Services Consultant

Enhance Member experiences as a Customer-Focused Member Services Consultant with CAA CCG. Utilize your skills to sell memberships and provide essential travel services to our valued Members.

In this role, you will utilize your sales and customer service expertise, engaging with Members to sell memberships and merchandise effectively. You'll handle car rental reservations, take professional passport photos, and issue International Driving Permits. Additionally, educating Members on travel insurance options will be a key part of your responsibilities, ensuring they receive the best services available.

Key Responsibilities:

• Engage Members to sell memberships and related merchandise

• Facilitate car rental reservations efficiently

• Capture passport photos for Members

• Process International Driving Permits promptly

• Inform Members about travel insurance options

Requirements:

• 2–3 years customer service and sales experience

• Strong communication skills, both written and oral

• Completion or pursuit of TICO certification

• Flexible schedule with store operations

• Relevant post-secondary education is advantageous

Bring your customer service acumen and sales skills to CAA CCG and thrive in providing excellent Member experiences.
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