Customer Service Branch Assistant Position

Location: Petrolia

Join the County of Lambton as a Customer Service Branch Assistant, focused on front-line service and community programming. This part-time role is essential for library visitor engagement.

In this position, you will provide outstanding service to library patrons at various locations while managing circulation tasks. You will also conduct community programs that promote learning and engagement. Your contributions will align with the strategic goals of the Lambton County Library.

Key Responsibilities:

• Assist patrons in finding library materials and technology

• Deliver orientation and program information to new users

• Manage the circulation of library materials effectively

• Collect program statistics and maintain records

• Represent the library positively within the community

Requirements:

• Completed two-year college diploma or equivalent

• Six months of experience in a service role or library

• Competence in Microsoft Office and electronic platforms

• Strong communication and interpersonal skills

• Police check required for vulnerable sectors

Leverage your customer service expertise to enhance Lambton County’s library experiences.
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