Customer Support Specialist - Bilingual English​/French

Become a Customer Support Specialist with bilingual English and French capabilities in Sarnia. Provide onsite services, ensuring accurate responses to customer inquiries regarding government programs.

This full-time, temporary role focuses on offering top-notch customer service in a supportive environment. You'll process applications, handle renewals, and engage customers effectively. Your advanced French communication skills will be vital in addressing inquiries and ensuring optimal satisfaction.

Key Responsibilities:

• Deliver quality customer service directly to clients

• Process renewals and applications efficiently

• Provide detailed information on government offerings

• Maintain advanced proficiency in English and French

• Handle cash and operate electronic payment systems

Requirements:

• Must possess advanced oral French skills

• Strong focus on customer satisfaction

• Proficiency in computer applications and Microsoft Office

• Excellent communication with compassion

• Ability to work cohesively within a team

Make a significant impact by providing exceptional service in a crucial role that supports government operations and public engagement.
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