TD Customer Experience Associate

Serve Sarnia customers as a TD Customer Experience Associate, using accurate transaction processing and clear banking guidance. This part-time role offers 15 hours weekly.

At TD Canada Trust, you will support frontline banking through customer service transactions, product information, and tailored solutions. You will identify needs, promote appropriate services, and refer customers to internal partners. The role requires discretion, accuracy, and effective communication.

• Process deposits, withdrawals, and bill payments accurately
• Determine customer needs and recommend suitable banking solutions
• Resolve concerns and escalate non-standard activities
• Promote banking solutions and complete business processes
• Maintain positive customer experiences and suggest operational improvements

• High School diploma or one-plus years of relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organization, planning, and time management skills
• Working knowledge of Word, Excel, Outlook, and internet
• Calm, courteous verbal and written communication skills

Bring transaction accuracy, customer service, and banking solution expertise to TD Canada Trust customers in Sarnia.