Job Description & How to Apply Below
Bits In Glass (BIG) is seeking a Project Coordinator to join our Delivery Services (DSMO) team. You’ll partner with Delivery Managers, consultants, and clients to support the successful delivery of IT initiatives—coordinating schedules, tracking progress, and keeping stakeholders aligned across multiple engagements (typically 8–10 concurrent projects).
Responsibilities- Support Project Managers with end-to-end delivery of software and automation projects.
- Help drive the project lifecycle by coordinating schedules, tasks, resources, and communications.
- Organize and facilitate project meetings: prepare agendas, take minutes, and follow up on action items.
- Track project progress, identify risks or delays, and escalates issues when needed.
- Maintain project documentation including status reports, change requests and risk logs.
- Communicate project status to stakeholders in a timely and professional manner.
- Act as a liaison between clients, internal delivery teams and other stakeholders.
- Ensure alignment on project goals, timelines and deliverables.
- Support client onboarding and help foster a positive client experience.
- Help ensure adherence to BIG’s project delivery methodology and DSMO standards.
- Contribute to continuous improvement initiatives by suggesting process and tool enhancements.
- Support project closeout activities, including lessons learned and documentation handoff.
- 1–3 years of experience in a project coordination or support role, preferably in IT consulting, software delivery, or professional services.
- Strong organizational, communication, and multitasking skills.
- Experience with project management tools (MS Project, Jira, Asana or ).
- Familiarity with Agile methodologies (Scrum or Kanban) is an asset.
- Ability to work collaboratively in a fast-paced, client-facing environment.
- Excellent written and verbal communication skills.
- Post-secondary degree or diploma in Business, IT or related field preferred.
- CAPM or other project management certifications are a plus.
- Ability to travel up to 10–15% within Canada and the United States may be required.
- Must be legally eligible to work in Canada.
- Competitive total compensation plan including annual bonus and GRSP matching program.
- Comprehensive healthcare benefits.
- Professional development budget and opportunities for growth.
- Flexible hybrid work arrangements.
- A supportive culture built on teamwork, trust, and having fun while delivering results.
Bits In Glass operates out of offices in Edmonton, Calgary, Toronto, Denver, India and the United Kingdom. Our clients are in Canada, UK, India and the US.
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