User support technician

Job details

Location:

Sarnia, ON N7S 3X9

Salary: $29.05 hourly / 35 to 40 hours per week

Terms of employment:
Permanent employment Full time

Shift: Early morning, Morning, Day, Evening, Night

Starts: as soon as possible

Source:
Job Bank #3512476

Labour Market Impact Assessment (LMIA) requested

The employer could not find a Canadian worker for this job and applied for a Labour Market Impact Assessment (LMIA) to hire a temporary foreign worker.  Canadian workers, including Canadian citizens and permanent residents, are still encouraged to apply with a Job Bank Plus Account.

Qualifications:

College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years

Responsibilities

Respond to users experiencing difficulties with computers

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Supervise other technical support workers in this group

Provide business systems, network and Internet support to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Provide customer service

Who can apply for this job?

Permanent resident of Canada

Temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada.  The employer will not respond to your application.

Advertised until

Important notice:  This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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