Sarnia User Support Technician Position

Embark on a career as a User Support Technician in Sarnia, Ontario. This full-time position involves addressing user difficulties with technology and providing front-line IT support.

In this permanent role, you will leverage 1-2 years of experience to resolve various IT issues for users. Key responsibilities include consulting user guides, offering training, and helping maintain a record of solutions. Your expertise in systems, networks, and effective customer service will ensure user satisfaction.

Key Responsibilities:

• Address user problems with computer systems

• Research solutions using technical resources

• Provide training based on user difficulties

• Supervise technical support team members

• Set up IT equipment for employees

Requirements:

• 1-2 years of related experience required

• Certificate or diploma in a technical field

• Must be authorized to work in Canada

• Excellent communication skills

• Ability to work varying shifts

Enhance your technical support career while making a difference for users in Sarnia.
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