Student Admin Client Support Technologist

Become a vital part of the Lambton Kent District School Board as a Client Support Technologist in Sarnia.

Your role will enhance the Student Information System through training, application support, and troubleshooting.

As a permanent Client Support Technologist, you will work under the Coordinator of Application Services. This position requires a strong background in client support and knowledge of various Microsoft products. You will ensure accurate data management and empower staff through effective training, all while remaining updated on new database technologies.

Key Responsibilities:

• Collaborate with application services team to maintain system efficiency

• Diagnose and resolve technical issues in the Student Information System

• Provide ongoing training and create user documentation

• Ensure accurate data for ministry reporting and decisions

• Review vendor updates and apply relevant changes

Requirements:

• University degree or three-year diploma in computer studies

• 2-3 years of client support experience required

• Proficient in Microsoft products, including Excel and Teams

• Understanding of school board policies and procedures

• Excellent communication and teamwork skills

Enhance operational efficiency and support user training at the Lambton Kent District School Board.