Golf Shop Attendant

Summary

The golf shop position is one of utmost importance as it is the role that sets up success for each day. Whether it is opening or closing, both roles are highly important as they set up the team for success each and every day. The golf shop provides and maintains all the tools that golfers may need for their round. The golf shop is a very versatile role as they will be pulled in many directions during the day.

• Answer customers' questions
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods and services, and tabulate bills using calculators or POS systems.
• Greet customers entering the establishment.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain a clean and orderly golf shop area inside and outside.
• Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
• Resolve customer complaints.
• Compile and maintain non-monetary reports and records.
• Stock shelves, and mark prices on shelves and items.
• Perform minor maintenance work, and clean-up duties.

• Strong customer service and troubleshooting skills
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to work with minimal supervision
• Strong attention to detail
• Must be able to stand for an extended period of time.
• Must be available for evening, weekends and Holiday shifts

• Bending, balance, lifting (up to 30lbs), extended period of standing

• Seasonal position dependent on the weather and golf season