Cannabis and Vape Customer Specialist

Join True North Cannabis Co. as a Cannabis and Vape Customer Specialist, providing exceptional service in an engaging retail environment. Showcase your product knowledge while maintaining compliance and ensuring customer satisfaction.

We are seeking energetic individuals to support our cannabis and vape operations. Candidates must possess excellent communication skills, the ability to upsell products, and a commitment to customer engagement while adhering to Ontario regulations. Prior retail or customer service experience, preferably within a regulated industry, is essential to success.

Key Responsibilities:

• Welcome and assist customers with professionalism

• Provide knowledgeable recommendations on our product offerings

• Deliver high levels of engagement and product education

• Handle customer inquiries with care and professionalism

• Maintain store cleanliness and effective merchandising

Requirements:

• Must be 19 years of age or older

• Cann Sell Certification prior to starting

• 1+ year in retail or customer service

• Valid government-issued

• Strong organizational and problem-solving skills

Embrace the chance to excel in customer service and product knowledge with True North Cannabis Co.