Sales and Marketing Assistant

Use administrative and sales skills to manage the office and provide tours or engaging conversations with Residents interested in moving in. Assist all locations with sales &marketing support, social media advertising, events, fairs, lead generation, prospect management via CRM and promote S&R Seniors Living.

Behavioural Qualities:

• Engaging, positive attitude--stop and say hi to our Residents and see how they are doing!
• Professional and expressive telephone manner – ability to “sell” retirement living
• Understand and promote a “Hospitality” environment within the home
• Exhibit a highly developed ability to actively listen to prospect’s and resident’s needs
• Demonstrates flexibility and creativity in problem solving
• Forward, independent and innovative thinking

Qualifications:

• Post Secondary Education with a diploma in Sales and marketing.
• Excellent interpersonal, communication and organizational skills
• Persuasive Marketing and Relationship Selling experience required with Creative Follow Up and experience in CRM systems
• Familiarity/ability to understand the Retirement Home Act and Residential Tenancies Act
• Experience in an Office and or a Care Home setting an asset
• Extensive computer literacy skills including Word, Excel and Outlook
• Ability to maintain records, prepare contracts and complete billing
• Demonstrated ability to effectively manage time-sensitive tasks
• Pro-active approach and able to work with minimal supervision
• Ability to work under pressure in busy, fast-paced environment

#SRINDEX

Responsibilities:

• Community Outreach Marketing, social media campaigns, lead generation.
• Manage CRM program and occupancy reporting
• Office duties for the “Seniors Living” home
• Conduct sales-effective “Tours” of the SL home with walk-in’s and booked appointments
• Prioritize appointments and proactively and positively resolve conflicts as they arise
• Maintain office operations by ordering supplies, processing invoices, track attendance, process payroll and post scheduled hours including seniority lists
• Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
• Monitor follow-ups and social media campaigns
• Other duties and responsibilities as assigned or required

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for a vacant position.