Patient Services Unit Clerk II Role

Join Scarborough Health Network as a Unit Clerk II supporting patient care in the Family Medicine Teaching Unit. Facilitate seamless communication and coordination for effective service delivery.

In the Unit Clerk II position, you'll play a key role in enhancing patient care by managing communications and documentation for the interdisciplinary team. This role demands strong knowledge of medical terminology, excellent multitasking abilities, and great interpersonal skills. You will engage with patients, families, and healthcare staff to ensure a smooth operational flow.

Key Responsibilities:

• Answer and triage patient and clinician calls efficiently

• Welcome patients and provide essential service information

• Manage patient transport and appointment schedules efficiently

• Ensure up-to-date patient demographics using electronic systems

• Assist with clerical, scheduling, and payroll functions

Requirements:

• Completion of a Medical Office Administration Program

• Proficiency in medical terminology within 3 months

• 35 words per minute keyboarding speed with accuracy

• Exceptional time-management and organizational skills

• Experience with Electronic Medical Records preferred

Support patient care through effective communication and administrative skills as Unit Clerk II at Scarborough Health Network.
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