Access Transit Scheduling Clerk

Coordinate accessible transportation bookings for the City of Saskatoon using scheduling, dispatch, and customer communication skills. This temporary part-time position lasts up to 12 months.

Under the Access Transit Supervisor, the Scheduling and Booking Clerk supports special needs transportation services. The work includes receiving requests, adjusting trips, communicating with drivers, and maintaining accurate customer information. It also requires policy knowledge, database management, and effective communication.

• Receive bookings through telephone, email, webmail, and fax
• Schedule, cancel, and modify customer requests
• Communicate live manifest changes to drivers
• Coordinate third-party transportation providers when required
• Maintain accurate trip information and customer files

• Grade 12 and three years progressively responsible related experience
• Or one-year business program and two years related experience
• Typing speed of 55 words per minute
• Knowledge of scheduling and dispatching procedures
• Ability to manage databases and resolve complex problems

Support accessible transit through accurate scheduling, dispatch communication, customer service, and dependable transportation coordination for Saskatoon.