Senior Seller Experience Specialist
Listed on 2026-10-29
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Business
Client Relationship Management, Customer Success Management, CRM Systems & Management -
Sales
Client Relationship Management, Customer Success Management, CRM Systems & Management
Drive seller growth through proactive account management and customer relationship ownership in a remote-compatible, in-market position. Use Salesforce and market insight to guide sellers throughout their lifecycle.
As a Senior Seller Experience Specialist, you own post-contract relationships for an assigned market. You lead onboarding kickoffs, serve as each seller’s single point of contact, and remove friction before problems surface. The role emphasizes proactive partnership, data-led engagement, and satisfied sellers becoming bigger ones. Success follows RB Global’s Service Keys:
Courtesy, Clarity, Efficiency, and All-In commitment.
- Lead onboarding kickoffs for every seller
- Own seller relationships throughout the post-contract lifecycle
- Direct day-to-day execution within an assigned market
- Identify and remove friction affecting sellers and business
- Translate health scores and market trends into conversations
- Bachelor’s degree or equivalent professional experience
- Five to seven-plus years in Customer Success or Account Management
- Experience owning accounts or a defined market end-to-end
- Salesforce fluency or equivalent customer success tooling preferred
- In-market residence and ability to travel 20–30%
Bring proactive engagement, Salesforce fluency, and account ownership to strengthen seller relationships across RB Global’s assigned markets.
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