WhereTo - Senior Product Manager Virtua

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Brand: Where To
Work type: Full time
Location: Virtual - Canada
Categories: Digital and Technology

Where To is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody.

Where To provides an AI-powered travel platform for corporate travel. Their platform uses machine learning algorithms to recommend personalized travel options based on a traveler's preferences, company policies, and budget. Where To's technology also allows for real-time travel tracking, reporting, and cost analysis, enabling companies to optimize their travel programs and reduce costs.

To learn more about Where To

About The Opportunity

Where To is seeking an innovative and results-driven Senior Product Manager to help shape the future of business travel. As part of a nimble, startup-minded team within Flight Centre Travel Group, you'll play a critical role in building next-generation travel technology that supports Corporate Traveller and FCM. You'll lead the evolution of Travel Planning and Operations products, creating seamless experiences for travellers, arrangers, and approvers throughout the travel journey.

This is a unique opportunity to influence product strategy, deliver meaningful customer outcomes, and drive innovation in a fast-paced environment.

Key Responsibilities

• Develop and execute a clear product vision and strategy for Travel Planning and Operations products aligned with business objectives.
• Conduct market research and competitive analysis to identify industry trends, user needs, and growth opportunities.
• Define, prioritise, and manage the product roadmap based on customer feedback, market demands, and business goals.
• Partner with engineering, design, and marketing teams to deliver high-impact product enhancements and features.
• Collaborate with UX/UI teams to create intuitive and user-friendly travel planning experiences.
• Facilitate user testing activities and incorporate customer feedback into product improvements.
• Define and monitor key performance indicators (KPIs) and success metrics.
• Analyse data and customer insights to drive informed product decisions and continuous improvement.
• Build strong relationships with internal stakeholders and external partners.
• Communicate product strategy, roadmap priorities, and project updates effectively across the organisation.
• Serve as the primary point of contact for Travel Planning and Operations product initiatives.
• Lead end-to-end product lifecycle management from ideation and development through launch and ongoing optimisation.
• Support successful product launches and ensure long-term product sustainability and performance.
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or a related field.
• 5+ years of Product Management experience.
• Experience managing travel planning, trip management, or similar customer-focused products and services preferred.
• Demonstrated success delivering product outcomes in a fast-paced environment.
• Strong understanding of the corporate travel industry, including travel workflows, approval processes, and industry trends.
• Familiarity with travel itinerary tools, approval workflow systems, and corporate travel platforms is advantageous.
• Strong analytical and problem-solving capabilities.
• Experience leveraging data and…