Rentals Customer Service Representative; Mat. Leave - Nisku, AB
Job in
Saskatoon, Saskatchewan, S7W, Canada
Listing for:
Flaman
Full Time
position
Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Rentals Customer Service Representative (Mat. Leave) - Nisku, AB
Looking to expand your experience with an amazing organization?
Flaman Sales Ltd. has a great opportunity for you!!!! Our Nisku, Alberta location currently has an opening for an enthusiastic, friendly and motivated Rentals Customer Service Representative to join our team!!! This position is coverage for maternity leave up to 12 months with the possibility of an extension.
Flaman offers advancement opportunities within the company
, competitive compensation
, excellent benefits
, RRSP plan
, a positive workplace environment, an onsite gym and three (3) weeks vacation
!!
At Flaman, we value the importance of building strong relationships with our customers as well as within our team. We have a strong customer service focus and believe in making things better, one customer at a time.
Primary Responsibilities include (but are not limited to):
Maintain top notch customer service in person, on the phone and via emailAdvise customers on Flaman policies regarding use and care of rental equipment, and provide advice concerning specialized products or servicesEnsure the equipment is ready for rental pick-up for purchase, rental or leaseUtilize software programs and systems to monitor scheduling and ensure accuracy with rental bookingsConduct payment transactionsFollow-up with customer on return of equipment and/or questions or concernsProvide support to the Rentals team and collaborate with all departments within the organizationAssist with inventory control/maintenanceUse safe work practices to ensure safety of all staff, vendors and customersComplete required paperwork according to company policies, procedures and protocolsProblem solving and trouble shootingOther duties as requiredSkills and
Qualifications:
Recognize the importance of establishing relationships with customers & co-workers to help provide a great customer experienceMust have previous customer service and administrative experienceFamiliarity with agricultural/trailer equipment (considered an asset)Excellent communication skills, phone, email and in personProficient with computers and working knowledge of Microsoft programsAbility to work under pressure during busy, peak seasonDetail oriented, strong organizational skills and the ability to balance multiple prioritiesSelf-motivated, can work with minimal supervisionHave a great work ethic and eager to learn new thingsTeam player with a positive “can do” attitudePatience and conflict resolution skillsValid Class 5 License and clean driver’s abstractWeekend availability necessaryIf you are a positive “go-getter” who feels that you’d be a great addition to our team, and you share in our belief of “People working together, Doing what is right, Making a difference”,
be sure to apply today
!!!
We are an equal opportunity employer, committed to workforce diversity. We thank all applicants for their interest in this position, however, only candidates selected for interviews will be contacted.
Job Type: Full-time
Benefits:
Company eventsDental careEmployee assistance programExtended health careOn-site gymOn-site parkingStore discountVision careSchedule:
8 hour shiftDay shiftWeekends as neededAbility to commute/relocate:
Nisku, AB T9E 8A2: reliably commute or plan to relocate before starting work (required)Experience:
Customer Support & Client Services Occupations: 1 year (preferred)Work Location:
In person
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