French Bilingual Banking Call Centre Agent

** Remote Role*
* ** Strong Company Culture*
* ** Big Opportunities for Growth**

Position Upcoming April 2026

* Equipment pick up in Barrie or London, ON.

Looking to elevate your career with a company that truly values its team? We're seeking motivated French-English bilingual Collections Agents to join a respected organization. If you're passionate about the customer experience, problem-solving, and working in a supportive team environment, this could be the perfect fit.

What's In It For You:

• This is a direct-hire opportunity, meaning you join the client's team from day one.
• Health and Dental Benefits
• Exceptional potential for career advancement - they promote from within

If you choose to work from the office, there are additional on-site perks available

• Immediate access to subsidized spa services on site including hair, nails, and massage
• Free gym on site
• Spring and summer BBQs
• Modern, fun office with standing desks when you work on site

What You Bring

• Full fluency in French and English (spoken and written)
• A minimum of 1 year of banking or financial experience
• Strong negotiation, communication, and problem-solving abilities
• Proficiency with collections software and general computer applications

Work Schedule

• The call centre operates:
  Monday to Friday: 9am-9pm and Saturday: 10am-7pm
• You'll work rotating shifts, five days per week, as part of a dedicated, collaborative team.

Pay Rate - $23/hr

What You'll Be Doing

• Contacting customers via phone, email, and written correspondence to follow up on outstanding balances
• Communicating confidently in both French and English with customers and internal teams
• Negotiating payment arrangements in accordance with company policies and regulatory standards
• Updating customer records with accurate and detailed account notes

APPLY NOW! Please respond to this posting with a copy of your resume.

After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit