Customer Service Front Desk Associate

Explore a customer-centric career at Planet Fitness as a Front Desk Associate in River City, Saskatoon. Deliver outstanding service and foster member loyalty from the first greeting

In this role, you’ll welcome gym members with enthusiasm, promptly addressing their needs and inquiries. Your ability to multitask in a fast-paced environment will be key, as will your strong communication abilities to handle calls with professionalism. Join a team that values customer satisfaction as a priority.

Key Responsibilities:

• Greet members confidently during arrival and departure

• Respond swiftly to member inquiries and needs

• Deliver effective communication on fitness products and promotions

• Maintain club cleanliness and organization throughout shifts

• Ensure accurate payment processing and clarity in transactions

Requirements:

• 18 years or older;
High School Diploma required

• Six months of face-to-face customer service experience preferred

• Initiative and comfort with minimal supervision

• Strong work ethic and decision-making capabilities

• Ability to lift weights of up to 50 pounds

Be the face of Planet Fitness by showing dedication to member experience and satisfaction.
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