Customer Service at Member Centre

Position: Customer Service Role at Member Support Centre
Join the Saskatchewan Teachers’ Federation as a Member Support Centre Representative. Engage with teachers by delivering top-quality service through phone, email, and online chat.

In this customer service role, you’ll be the first contact for members seeking assistance, ensuring their inquiries are resolved efficiently and courteously. The position emphasizes collaboration, effective communication, and organizational skills, supported by a vibrant team dedicated to supporting teachers in their profession.

Key Responsibilities:

• Facilitate member inquiries through various channels

• Provide detailed information and solutions promptly

• Develop strong relationships with teachers

• Utilize customer service software effectively

• Adaptively manage multiple tasks and priorities

Requirements:

• 2-3 years of customer service experience

• 1 year of post-secondary education

• Excellent listening and interpersonal skills

• Attention to detail and problem-solving abilities

• Familiarity with Microsoft Office applications

Support Saskatchewan's educators by joining the Member Support Centre team!
#J-18808-Ljbffr