Customer Success Manager for CDK Solutions

Location: Warman

Step into a rewarding role as a Customer Success Manager for CDK, focusing on remote client interactions and success strategies. This position ensures deeper client engagement and maximized productivity.

As the Customer Success Manager, you will be responsible for fostering successful relationships with dealership clients, understanding their business goals, and delivering tailored solutions. Frequent travel is part of this role, requiring an adaptive approach to client needs and ongoing support. Your expertise with CDK products will be crucial in minimizing churn and identifying new growth opportunities.

Key Responsibilities:

• Drive client engagement through strategic communication

• Prepare success-based reports for dealership management

• Identify opportunities for additional services and training

• Leverage feedback to improve client relationships

• Collaborate with sales to boost client growth initiatives

Requirements:

• 4+ years in account management or client services

• Proficient in CDK applications and dealership operations

• Familiarity with Sales Force and CX platforms

• Excellent time management and communication skills

• Fluent in French-Canadian language

Bring your expertise in customer success and the automotive sector to enhance the CDK client experience.
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