Fitness Customer Support Associate

Become a vital member of the Planet Fitness team as a Front Desk Associate in River City, Saskatoon, dedicated to excellent customer service and member engagement. Showcase your skills in a flexible, part-time role.

As a Front Desk Associate, your primary focus will be on creating a welcoming environment for members. You will balance multiple responsibilities, from greeting members to resolving concerns and maintaining a clean facility. This position suits someone enthusiastic about fitness and customer interactions.

Key Responsibilities:

• Professionally welcome members with friendly greetings

• Acknowledge and anticipate member needs quickly

• Provide efficient telephone and in-person service

• Use problem-solving skills to enhance customer experiences

• Maintain club hygiene and presentation throughout your shifts

Requirements:

• Six months customer service experience in retail

• Required High School Diploma or Equivalent

• Comfortable with a flexible rotating schedule

• Strong customer service and communication abilities

• Ability to lift and move weight up to 75 pounds

Engage with members and provide top-quality service to help enhance their fitness journey at Planet Fitness.
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