Client Service Expert in Group Insurance

Become a Client Service Expert with Medavie, handling client inquiries and supporting group insurance operations in a hybrid working model. Join a team committed to improving the wellbeing of Canadians.

This full-time Internal Client Service Representative role is designed for professionals passionate about delivering exceptional service and managing diverse client needs. You will work closely with Account Executives and various internal teams to ensure comprehensive support throughout the client journey, from onboarding to renewals.

Key Responsibilities:

• Serve as primary point of contact for client support

• Track and manage client requests through Salesforce

• Provide proactive service to enhance client satisfaction

• Collaborate with multiple departments for effective service

• Oversee enrolment and reporting for group insurance

Requirements:

• Relevant post-secondary education or experience

• Administrative support experience in client service

• Strong ability to build client and partner relationships

• Highly organized with strong attention to detail

• Proficiency in Microsoft Office and familiar with CRM systems

Bring your client service skills to Medavie and transform the way clients experience health solutions.
#J-18808-Ljbffr