Veterinary Reception and Client Care

Position: Veterinary Reception and Client Care Role
Step into a supportive role at Central Animal Hospital in Saskatoon, SK. As a full-time Veterinary Reception and Client Care specialist, you’ll ensure clients and their pets receive exceptional service.

This position thrives on customer service, focusing on welcoming clients, managing appointments, and guiding pets and owners in and out of examination rooms. You'll assist with payments, recommend services, and educate clients about pet care.

Your role contributes significantly to the hospital's operational efficiency and overall client satisfaction.

Key Responsibilities:

• Greet visitors and guide clients and pets to exam rooms

• Schedule and confirm appointments for pets

• Place outbound calls for follow-ups and new client outreach

• Process payments and explain fees for services

• Manage medical records and maintain cleanliness in the facility

Requirements:

• Strong customer service skills and a welcoming attitude

• Knowledge of animal care and related services

• Ability to manage multiple tasks efficiently

• Experience in customer or client-facing roles

• Team-oriented mindset with a caring approach

Bring your passion for animal care and customer service to transform the experience for pets and their owners.
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