Customer Service Representative Savannah

Position: Full-Time Customer Service Representative Savannah
Enhance customer experiences as a Full-Time Customer Service Representative at MCI in Savannah, GA. Provide support through phone, email, or chat, resolving inquiries with professionalism and empathy.

MCI, a leader in tech-enabled business services, is seeking motivated individuals to join our customer experience team. In this role, you’ll assist customers with detailed inquiries, maintain accurate records, and collaborate with internal teams. Exceptional communication and problem-solving skills are essential to succeed in providing the best possible service to our clients.

Key Responsibilities:

• Assist customers via phone, email, or chat

• Respond accurately to customer inquiries

• Resolve concerns with professionalism and empathy

• Maintain detailed and accurate customer records

• Process requests according to established procedures

Requirements:

• Must be 18 years or older

• High school diploma or GED required

• Strong verbal and written communication skills

• Excellent problem-solving and multitasking abilities

• Previous customer service experience is a plus

Elevate customer satisfaction through your problem-solving skills and enhance MCI's reputation as a leader in customer service.
#J-18808-Ljbffr