Job Description & How to Apply Below
Become a Customer Service Lead at Pet Smart to enhance pet parent experiences! This key role combines leadership with a focus on community and operational excellence.
In this Customer Service Lead role, you will deliver top-notch experiences for pet parents while supporting associate growth r responsibilities include overseeing store operations, cleanliness, and customer engagement initiatives. Flex your leadership skills as you drive performance and enhance community engagement within the store.
Key Responsibilities:
• Guide associate development through mentoring and training
• Manage store events and pet adoptions, ensuring excellence
• Enforce store cleanliness and safety protocols
• Facilitate point-of-sale transactions accurately
• Address customer inquiries and improve overall experience
Requirements:
• 2+ years in a customer service-oriented retail role
• Leadership skills preferred for associate guidance
• Ability to work flexible hours, including weekends
• Strong written and verbal communication skills
• Organized with attention to detail under pressure
Strengthen your leadership skills while fostering community at Pet Smart as a Customer Service Lead!
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