Customer Service Representative in Industrial Sales

Make a significant impact as a Customer Sales & Service Representative based in Saskatoon, Saskatchewan.

Your role is crucial in providing ongoing support to enhance customer satisfaction and sales growth.

In this position, you will work closely with Branch Managers and Sales Representatives to ensure the smooth processing of customer inquiries and maintain account activity updates. Strong organizational and communication skills are essential as you assist with budgeted sales goals and technical support for account management.

Key Responsibilities:

• Uphold safety policies in all operations

• Create quotes and respond to customer inquiries

• Track delivery dates and coordinate with sales teams

• Assist in establishing new accounts and ensure collections

• Build trusting relationships internally and externally

Requirements:

• 1+ years B2B customer service experience

• High School Diploma or equivalent required

• Moderate computer proficiency, especially in MS Office

• Must be able to work overtime or weekends as necessary

• Reliable transportation is essential for this role

Utilize your customer service acumen to support the growth of our industrial customer base and enhance team collaboration.
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