Reception

About The Current Open Role

At Roy Foss Motors Thornhill, we are looking for a professional, friendly, and highly organized Full-Time Receptionist to be the welcoming face and voice of our organization. The ideal candidate thrives in a fast-paced environment and is passionate about delivering outstanding customer service. You will play a pivotal role in creating a positive first impression for all guests.

• Deliver exceptional, people‑first service in line with our belief in setting the standard.
• Meet and greet customers consistently with courtesy and a high level of warmth and professionalism – making every individual feel like they are “glad to be here.”
• Provide prompt, courteous, and accurate information to guests and callers.
• Engage customers to determine their automotive needs and appropriately route customers to our sales, service and parts departments.
• Provide administrative support to various departments, proactively showing up for each other to keep things running smoothly.
• Build strong relationships with customers and dealership employees.
• Answer all incoming phone calls.
• Manage and process payment receipts.
• Other administrative duties as needed.

• Must be available to work on weekends and during the week; with a willingness to work flexible shifts, including mornings and evenings as required.
• Must be able to work independently.
• Strong organizational skills and the ability to sweat the small stuff while multitasking effectively.
• Professional demeanor and appearance.
• Excellent communication and interpersonal skills, both in person and over phone.
• Team-oriented with the ability to multi-task.
• Previous dealership reception experience is an asset.
• Computer literate and competent with communication equipment.

• Competitive compensation and benefits package.
• Employee team building and social events.
• Learning and development programs for all team members.
• Growth potential within our organization.
• Employee discount programs.
• Foss purchase and service program.
• Employee referral and recognition programs.

At Foss Group of Companies, we are dedicated to creating a workplace where everyone feels welcome and has the opportunity to thrive. We believe that a diverse and inclusive team is not only our strength, but it also drives innovation and helps us better serve our customers and community.

We are proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, or disability. Our commitment to equal opportunity extends to all aspects of employment, including hiring, training, promotion, compensation, and benefits.

Foss Group of Companies is committed to providing an inclusive, accessible work environment. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

We are committed to fostering a culture of fairness, equity, and respect for every employee and applicant.

Should you have any questions or concerns, you can reach out to