Inbox Coordinator Customer Requests

Position: Inbox Coordinator for Customer Requests
Join OBE as an Inbox Coordinator and streamline the flow of incoming project requests.

Your role will ensure customers receive prompt attention and accurate service.

We are looking for an Inbox Coordinator to manage customer quote inquiries s role will involve reviewing requests, gathering pertinent information, and routing opportunities to the correct estimator. Your ability to prioritize based on urgency will enhance our response times and elevate customer satisfaction.

Key Responsibilities:

• Oversee customer requests through shared communication channels

• Assess requests and assign them to relevant estimators

• Keep tracking systems updated and precise

• Arrange requests based on urgency and customer needs

• Engage with internal teams for support and coordination

Requirements:

• Customer service or coordination experience preferred

• Exceptional organizational and time management skills

• Strong written and verbal communication skills

• Capability to manage multiple tasks effectively

• Proficiency in Microsoft Office applications like Excel and Outlook

Elevate customer interaction by effectively managing request flow at OBE.
#J-18808-Ljbffr