Veterinary Customer Service Representative

Be the first point of contact at Lindsey Veterinary Hospital as a Veterinary Customer Service Representative.

Your role is vital in delivering excellent care and communication to our clients and their pets.

As a CSR at Lindsey Veterinary Hospital, you will create a welcoming atmosphere, manage daily front desk operations, and support our clinical team. This customer-focused position requires effective appointment scheduling, handling inquiries, and maintaining professionalism in a lively veterinary setting. Your compassion and attention to detail will enhance client relationships while ensuring top-quality service.

Key Responsibilities:

• Greet clients and patients warmly, in-person and via phone

• Manage appointment scheduling and client check-ins

• Accurately enter patient info in practice management software

• Maintain clear client records and communication logs

• Process payments and maintain reception area cleanliness

Requirements:

• High school diploma or equivalent

• Minimum 1 year in customer service

• Proficient in Microsoft Office and Google Workspace

• Familiarity with veterinary practice software (PIMS)

• Strong communication skills with emotional resilience

Become a key member of our team and enhance client experiences at Lindsey Veterinary Hospital.
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