Customer Support Professional

Position: RONA Customer Support Professional
Join RONA as a Customer Support Professional and assist customers in finding the right products for their projects. Your commitment to excellent service is crucial in this engaging role.

As a Customer Support Professional at RONA, you will be essential in addressing customer needs in-store and via phone. This position emphasizes effective communication and selling skills, alongside managing store inventory and staying informed about promotions. Training sessions will help you enhance your product knowledge.

Key Responsibilities:

• Engage customers with product information and service

• Manage special orders and confirm details with customers

• Ensure inventory levels are maintained and well organized

• Keep abreast of current promotional offers

• Participate in training to boost product knowledge

Requirements:

• Experience in customer service is required

• Strong interpersonal and communication skills

• Ability to perform physical tasks including lifting

• Commitment to providing outstanding customer experiences

• Eagerness to learn and advance within RONA

Make a meaningful impact in customer support at RONA, where your expertise will shine in every interaction.
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