Office Administrator at Manitoulin Transport

Join Manitoulin Transport as an Office Administrator, focusing on customer support and efficient freight tracking. You'll manage exception reports, verify shipments, and ensure excellent service daily.

We're seeking an Office Administrator with strong communication and data entry skills. In this role, you'll trace freight, handle customer inquiries, and manage reports related to missing or damaged shipments. Your professionalism and ability to multitask will ensure high customer satisfaction and timely response.

Key Responsibilities:

• Trace missing freight and delivery confirmation

• Create exception reports for dropped trailers

• Handle customer requests via phone and email

• Gather information on freight issues for reporting

• Communicate with customers regarding delivery exceptions

Requirements:

• Excellent oral and written communication skills

• Strong computer and typing abilities

• Experience in customer service or freight management

• Ability to work independently and handle stress

• Forklift experience is an asset

Utilize your data entry and communication expertise to enhance customer satisfaction and operational efficiency.
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