Welder Service Writer

Enhance customer support at Kristian Electric Ltd. as a Welder Service Writer in Saskatoon. Engage with clients, manage service scheduling, and ensure proper documentation and invoicing.

The Service Writer for Welder Service will report directly to the Welder Service Foreman and play a vital role in maintaining customer relations. This role is essential for coordinating walk-in customers, booking services, and processing repair orders while exhibiting deep knowledge of welding equipment and parts. Effective communication with the service team and customers is key.

Key Responsibilities:

• Manage customer calls, emails, and inquiries

• Schedule and coordinate service bookings effectively

• Adjust repair orders for accuracy and updates

• Maintain constant communication with technicians

• Prepare and close work orders and invoices

Requirements:

• 1-2 years as a Service Writer in an industrial setting

• 1-2 years of customer service or administrative experience

• High school diploma or GED equivalent

• Strong attention to detail and communication skills

• Ability to thrive in a fast-paced environment

Your coordination and communication skills are essential for delivering exceptional service at Kristian Electric Ltd. in Saskatoon.
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