Library Client Service Associate Campus (Casual 2026-27
Listed on 2026-08-20
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Library Client Service Associate
- Saskatoon Campus (Casual 2026-27)
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
Please see Special Instructions for more details.Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.
Competition Number
Competition Number P17571
Posting Title
Posting Title Library Client Service Associate
- Saskatoon Campus (Casual 2026-27)
Classification
Classification Band 2
Location
Location Saskatchewan Polytechnic Saskatoon Campus
Other Location(s)
Other Location(s) Saskatchewan Polytechnic Saskatoon Campus
Building
Other Building
Date Posted
Date Posted 08/11/2026
Closing Date
Closing Date 06/30/2027
JIQ #
JIQ # 032
Start Date
Start Date 07/02/2026
End Date
End Date 06/30/2027
Open Until Filled No
Ongoing
Ongoing No
Category of work
Category of work Casual
Bargaining Unit
Bargaining Unit Professional Services
Hours of Work
Hours of Work To be Assigned
Salary Range
Salary Range $20.53 to $24.53 per hour
Temporary Market Stipend
Total Assigned days (AC) / Total Hours per biweekly pay Less than 30 occasions. Specific hours are as assigned.
Currently looking for applicants able to work daytime hours.
May also include evening and weekend hours.
Posting Status
Posting Status Open
Special Instructions to ApplicantsSaskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.
Job Duties /Qualifications,Skills and Abilities
(QSA)
- 1. Greet and welcome everyone to the library
- 2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment
- 3. Maintains client relationships by responding to basic library reference help and documenting action
- 4. Proactively prepares for customer inquiries by studying products, services and customer service processes
- 5. Assists clients in signing materials in and out
- 6. Show clients how to use technology throughout the library
- 7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines
- 8. Shelving, sorting, and processing materials
- 9. Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning)
- 10. Refer students to library resources to meet their needs
- 11. Provide technical assistance with library equipment and technology
- 12. Take payments for library fine and fees
- 13. Provide assistance with tracking and updating library usage data
- 14. Assist with client’s lab/study room bookings
- 15. Handling cash.
- 16. Provide basic clerical support
Required Qualifications ,
Skills and Abilities
(QSA)
- 1. Minimum six (6) months experience in a customer service environment
- 2. Grade 12 with supplementary training or experience in technology
- 3. Basic knowledge of Microsoft Office
- 4. Basic Internet
- 5. Basic working knowledge of computers and related office equipment
- 6. Effective oral communication skills including basic telephone and customer service experience
- 7. Effective time management and organizational skills
- 8. Knowledge of automated system software (client databases, inventory etc.)
- 9. Handling cash and use of a digital cash register
- 10. Ability to work…
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