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Job Description & How to Apply Below
Step into the role of Service Writer at RME and play a crucial part in service department success. Your tasks will include work order management and effective communication with customers and technicians.
As part of Rocky Mountain Equipment, this role offers an opportunity to keep service operations organized and thriving. You will handle warranty claims and record-taking while ensuring compliance with safety standards. RME supports your career with ongoing training and professional development.
Key Responsibilities:
• Ensure all service department records are maintained properly
• Handle warranty claims, parts returns, and account reconciliations
• Accurately record customer survey data
• Collaborate with Service Manager on service operations
• Follow Occupational Health and Safety Standards
Requirements:
• High school diploma necessary
• Proficient in Microsoft Word and Excel software
• Strong communication and customer service skills
• Experience in administrative roles required
• Knowledge of agriculture or construction equipment advantageous
Become a cornerstone of service success with RME as a Service Writer.
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