Saskatoon Customer Service Representative Position

Embark on a career with ACX 8th Street as a Customer Service Representative in Saskatoon. This full-time position focuses on delivering outstanding service to customers while facilitating vehicle repairs and appointments.

You will play an essential role in managing customer interactions related to repairs, warranty claims, and scheduling. With a commitment to operational excellence, this role allows you to thrive in an engaging, fast-paced dealership environment. Your efforts will directly impact the customer experience and contribute to our success.

Key Responsibilities:

• Handle appointment scheduling and repair inquiries

• Submit warranty claims and create estimates for approval

• Document vehicle intake and create work orders

• Provide customers with repair status updates and assistance

• Proactively resolve customer challenges professionally

Requirements:

• College diploma or two years of relevant experience necessary

• Automotive BDC experience preferred

• Skilled in Microsoft Office and auto management systems

• Strong customer service orientation and problem-solving ability

• Excellent communication skills in both written and spoken forms

Bring your expertise to ACX 8th Street and enhance the customer journey today.
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