Customer Service Professional

Position: Culligan Customer Service Professional
Join Culligan's team as a Customer Service Professional. Deliver exceptional support while managing customer accounts and promoting our top-notch water solutions.

Culligan is excited to welcome a Customer Service Professional to our team! This role involves assisting customers with inquiries, setting up service calls, and ensuring seamless order processing. You will actively engage with clients, handle billing tasks, and promote relevant products and services.

Key Responsibilities:

• Provide professional assistance to customers both in person and on the phone

• Organize service calls and manage deliveries efficiently

• Process contracts, create accounts, and oversee installations

• Print work orders and manage the closing and billing process

• Upsell products and services to enhance customer satisfaction

Requirements:

• Friendly, outgoing personality with a desire to help

• Strong phone and interpersonal communication skills

• Proven ability to multitask in a busy environment

• Previous experience in customer service is preferred

• Proficient computer skills for various tasks

Your dedication and customer service expertise will be key at Culligan!
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