Customer Service at Inland Steel

Position: Full-Time Customer Service at Inland Steel
Become a vital part of the Inland Steel Products team as a Customer Service Representative in the dynamic metal recycling industry. Your communication skills and commitment to excellence are vital.

This permanent, full-time position operates Monday to Friday, offering you the chance to engage with customers in a modern facility. You'll be responsible for facilitating transactions, managing scale tickets, and maintaining an inviting workspace while providing exceptional customer service.

Key Responsibilities:

• Guide customers through the service experience from beginning to end

• Handle retail customer payments and transactions directly

• Create scale tickets, ensuring accurate weight and pricing entry

• Sort and efficiently process incoming metal materials

• Ensure the cleanliness of work areas as part of daily duties

Requirements:

• Background in customer service is required

• Strong communication skills, both verbal and written

• Proven problem-solving and interpersonal skills

• Familiarity with cash handling procedures

• Must hold a valid Class 5 Driver's License

Utilize your customer service background to thrive at Inland Steel!
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