Customer Service Administrator at Leah Plumber

Position: Customer Service Administrator at Leah the Plumber
Shape client experiences as a Customer Service Administrator with Leah the Plumber.

This role offers a dynamic environment for managing client communications thoroughly.

As a Customer Service Administrator, you will be responsible for pivotal client interactions every day.

Your role involves learning our communication software, accurately inputting data, and scheduling service calls effectively. Team collaboration with the dispatcher is key to resolving customer issues and ensuring service excellence.

Key Responsibilities:

• Manage communications through client software

• Ensure accurate input of client information

• Schedule and track service calls efficiently

• Resolve customer concerns with a professional approach

• Support dispatcher in administrative duties

Requirements:

• Excellent communication skills oriented towards customer satisfaction

• Ability to quickly adapt to new software systems

• Strong attention to detail in all assignments

• Team-focused with strong interpersonal skills

• Experience in customer service or administration preferred

Bring your enthusiasm and organizational skills to Leah the Plumber's customer service team.
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