Community Ambassador​/Customer Service

GED 12 - General Educational Development

Experience:

0-6 Months

Apply By Date:

10-Sep-2026

Employer Name:
SALTHILL PROPERTY MANAGEMENT INC

• Provide friendly, accurate information, directions & assistance to visitors, shoppers & tenants.
• Represent Market Mall & promote its retailers, services, amenities, events & community initiatives.
• Proactively assist guests & resolve inquiries promptly, courteously & inclusively.
• Support marketing campaigns, community programs, seasonal activations & special events.
• Operate guest programs & attractions, including Mini Golf, transactions, equipment distribution & recordkeeping.
• Manage daily Guest Services Centre operations & respond to in-person, phone & digital inquiries.
• Build relationships with retailers, service providers, community partners & visitors.
• Document, store & handle Lost & Found items according to procedures.
• Support non-profit partnerships, displays, table bookings & centre activations.
• Collect event photos & observations for marketing use.
• Monitor & report guest feedback, inquiries & trends.
• Deliver public announcements & keep guest information current.
• Maintain knowledge of retailers, services, promotions, policies, facilities & events.
• Follow emergency response & safety procedures.
• Contribute to an inclusive team & perform other duties as assigned.