Customer Service Representative - Logistics
Job Description & How to Apply Below
Enhance customer satisfaction in the logistics sector as a Customer Service Representative. Manage order processing, ensure accuracy, and act as a communication link between clients and operations teams.
In this office-based position, you will contribute to an efficient customer experience through precise order processing and thorough administrative follow-ups. Your tasks will involve entering customer requests into the Warehouse Management System (WMS), supporting billing inquiries, and coordinating shipment schedules. Strong interpersonal skills and the ability to handle multiple requests are essential for success in this role.
Key Responsibilities:
• Verify and process customer shipment requirements
• Enter requests into the Warehouse Management System
• Notify dispatcher regarding shipping priorities
• Schedule loads for efficient shipping
• Ensure accuracy through double-checking shipments
Requirements:
• One year of warehousing or logistics experience
• Experience in customer service roles
• Good English communication skills
• Proficient in Microsoft Office Suite
• Ability to manage multiple tasks and deadlines
Bring your organizational skills and customer focus to enhance service in our logistics operations.
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