Customer Service Front Desk Associate

Enhance member experiences as a Front Desk Associate at Planet Fitness. Deliver exceptional service while balancing multiple tasks in a friendly and professional environment.

Planet Fitness is looking for dedicated Front Desk Associates who embody our mission to foster positive customer satisfaction and loyalty. As a key team member, you will greet members, address their needs, and maintain club cleanliness. This role demands exceptional communication and problem-solving skills to ensure an enjoyable experience for all members.

Key Responsibilities:

• Welcome members confidently while providing exceptional service

• Anticipate and promptly respond to member inquiries

• Maintain cleanliness throughout the club environment

• Handle payments accurately while delivering excellent customer care

• Promote products and special offers effectively to drive revenue

Requirements:

• Must be 18 years old or older

• High School Diploma or equivalent required

• Minimum six months customer service experience

• Previous fitness industry experience preferred

• Availability for flexible shifts on weekdays/weekends

Bring your enthusiasm and dedication to customer service as a Front Desk Associate at Planet Fitness.