Customer Service Associate

Serve Saskatoon customers as a Customer Experience Associate at Scotiabank, using relationship-building and digital banking skills in a casual part-time schedule.

As part of Scotiabank’s Canadian Banking Branch network, you will provide service throughout each customer’s journey. You will discover needs, process transactions, explain concepts simply, and introduce mobile banking applications. The role also includes identifying simple sales opportunities and supporting branch targets.

• Build strong customer relationships through excellent service
• Discover customer needs by listening proactively
• Process day-to-day banking transactions
• Introduce mobile banking and digital self-service options
• Identify and fulfill simple sales opportunities

• Proven customer service experience through work or community involvement
• Strong technical skills for digital banking support
• Ability to explain complicated concepts simply
• Comfort with simple sales situations
• Availability for a flexible schedule

Bring customer service, technical confidence, and relationship-building skills to Scotiabank’s customer-focused branch team in Saskatoon.