Auto Glass Services Team Lead

Step into the role of Auto Glass Services Team Lead, where you will oversee the delivery of calibration, repair, and replacement services. This position combines customer interaction with technical management for optimal service outcomes.

As the Auto Glass Technical Service Lead, you will be responsible for the supervision of technicians, scheduling of service appointments, and execution of complex repairs.

Your role also includes conducting technical training sessions to ensure team proficiency and maintaining rigorous health and safety standards. Your leadership will enhance customer experiences and service quality.

Key Responsibilities:

• Supervise and provide training for the technician team

• Uphold health and safety standards with strict enforcement

• Assess technician skills and provide constructive feedback

• Ensure quality control through service inspections

• Coordinate service appointments and manage inventory effectively

Requirements:

• High school diploma or equivalent; technical training is beneficial

• Proficient in auto glass repair and replacement

• Previous experience in a supervisory or leadership role

• Excellent customer service and communication skills

• Highly detail-oriented with a focus on quality

Elevate the standard of auto glass services and lead your team to success with your expertise and commitment to customer satisfaction.