Service Advisor

Location: Kindersley

Employer Name:  TISDALE'S SALES AND SERVICE LTD

Overview
Locally Owned & Operated Ford Dealership seeking a dedicated Customer Service Representative to join our team. This role is vital in providing exceptional service to our customers, assisting with inquiries, and supporting sales efforts. The ideal candidate will have a strong background in automotive dealership environments, possess mechanical knowledge, and demonstrate excellent communication skills. This position offers an engaging work environment where customer satisfaction and product knowledge are prioritized.

Responsibilities

Greet customers promptly and professionally

Schedule service appointments and coordinate with the mechanics to ensure timely service delivery

Provide detailed explanations of necessary repairs and maintenance services

Prepare repair orders, estimates and invoices with precision

Handle POS transactions accurately and process payments efficiently

Maintain detailed records of customer interactions and transactions

Ensure compliance with dealership policies, safety standards, and industry regulations

Experience

Prior experience in dealership or fast paced environment preferred

Mechanical knowledge or mechanic experience highly desirable

Strong customer service skills with a focus on building lasting relationships

Experience with cash handling and transaction processing

Ability to work independently and as part of a team

Basic computer skills

Valid drivers license

We Offer

Competitive wages

Hands on training support

Friendly and professional work environment

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